{"id":42435,"date":"2023-02-23T14:05:00","date_gmt":"2023-02-23T17:05:00","guid":{"rendered":"https:\/\/www.ccbc.org.br\/publicacoes\/uncategorized\/ciatecnica-realiza-webinar-sobre-ai-para-os-setores-de-transportes-e-supply-chain\/"},"modified":"2023-02-28T12:45:18","modified_gmt":"2023-02-28T15:45:18","slug":"ciatecnica-holds-a-webinar-on-ai-for-the-transportation-and-supply-chain-sectors","status":"publish","type":"post","link":"https:\/\/www.ccbc.org.br\/en\/publicacoes\/news-ccbc\/ciatecnica-holds-a-webinar-on-ai-for-the-transportation-and-supply-chain-sectors\/","title":{"rendered":"Ciat\u00e9cnica holds a webinar on AI for the Transportation and Supply Chain sectors"},"content":{"rendered":"<p>For 12 years in the business consulting market, supporting companies to find solutions in technology, aiming to bring financial return and optimization of processes and focused on the evolution and digital transformation for business, Ciat\u00e9cnica launched in 2018 the digital product GHubee, which is becoming a reference in automation, integrations and intelligent systems for the transportation sector and supply chain.<\/p><p>In 2022 GHubee was launched in Toronto, Canada, and received acceleration from LatAm Startups. Now, the company is preparing for new business rounds and expansion into the North American market. Besides specializing in APIs, it also provides information technology consulting and other software development services in Canada, the United States and Brazil.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p><p>To present and show the business potential that GHubee has, the company will hold a series of webinars aimed at businesses that are looking for solutions that can facilitate and streamline their processes, as well as potential investors. To get an idea, in transportation companies, GHubee works with automation through robots and integration for several operational processes, among them: payroll; document compliance and optimization of fleet supply.<\/p><p><strong>SERVICES:<\/strong><\/p><p><strong><strong><em>Solving Transportation and Supply Chain Inefficiencies with AI Technologies<\/em><\/strong><\/strong><\/p><p><strong><em>Date: 04\/18\/2023 &#8211; Time: 12:00 (Brasilia) | 10:00 EST<\/em><\/strong><\/p><p><strong><em>More information at <a href=\"https:\/\/ghubee.com\/events\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/ghubee.com\/events\/<\/a><\/em><\/strong><\/p><p><em>*Source: Ciat\u00e9cnica<\/em><\/p>","protected":false},"excerpt":{"rendered":"<p>Ciat\u00e9cnica launched in 2018 the digital product GHubee, which is becoming a reference in automation, integrations and intelligent systems for the transportation sector and supply chain.<\/p>\n","protected":false},"author":8,"featured_media":42253,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"off","_et_pb_old_content":"<!-- wp:paragraph -->\n<p>A Air Canada lan\u00e7ou um novo meio de agilizar o atendimento aos seus clientes. O sistema de retorno de chamada <em>call back<\/em> possibilita que, nos casos em que a chamada ultrapassar dois minutos na fila de espera, o passageiro possa escolher se quer que um agente da companhia a\u00e9rea retorne a liga\u00e7\u00e3o ou se prefere continuar aguardando.&nbsp; Enquanto o cliente seleciona a op\u00e7\u00e3o, a chamada continua na mesma posi\u00e7\u00e3o \u2013 ou seja, o lugar na fila ser\u00e1 sempre o mesmo. Portanto, se antes da finaliza\u00e7\u00e3o do agendamento do <em>call back<\/em> chegar a vez do cliente, ele n\u00e3o precisar\u00e1 desligar, pois ser\u00e1 atendido imediatamente por um agente da Air Canada.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Se der continuidade \u00e0 chamada de retorno, depois de finalizar a configura\u00e7\u00e3o, digitando o n\u00famero do seu telefone com os c\u00f3digos do pa\u00eds e da \u00e1rea, o cliente ser\u00e1 informado de que a companhia a\u00e9rea retornar\u00e1 o contato assim que um agente estiver dispon\u00edvel. Com isso, quando chegar sua vez na fila, o sistema iniciar\u00e1 uma nova chamada para o n\u00famero telef\u00f4nico que ele tiver indicado. Ser\u00e3o realizadas tr\u00eas tentativas, e o tempo estimado entre cada uma \u00e9 de aproximadamente cinco minutos.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>\u201cA proposta da Air Canada \u00e9 investir cada vez mais na qualidade do atendimento ao cliente. Por esse motivo, oferecemos liga\u00e7\u00e3o gratuita de todo Brasil e tentamos otimizar o tempo do nosso cliente, evitando que ele fique esperando em linha por um longo tempo\u201d, afirma o diretor-geral da Air Canada no Brasil, Giancarlo Takegawa.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Mais informa\u00e7\u00f5es em <strong><a href=\"http:\/\/www.aircanada.com.br\" target=\"_blank\" rel=\"noreferrer noopener\"><a href=\"http:\/\/www.aircanada.com.br\">http:\/\/www.aircanada.com.br<\/a><\/a><\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><em>*Fonte: Air Canada<\/em><\/p>\n<!-- \/wp:paragraph -->","_et_gb_content_width":"1200","footnotes":""},"categories":[68],"tags":[851,555,215,229,1539,1848,1858],"class_list":["post-42435","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-ccbc","tag-associados-en","tag-brazil-canada","tag-business","tag-ccbc-en","tag-ciatecnica-en","tag-supply-chain-en","tag-transportation-2"],"cp_meta_data":{"_encloseme":["1"],"_alp_processed":["1677599118"],"_wpml_word_count":["{\"total\":316,\"to_translate\":{\"en\":316,\"fr\":316}}"],"_et_gb_content_width":["1200"],"episode_type":[""],"audio_file":[""],"cover_image":[""],"cover_image_id":[""],"duration":[""],"filesize":[""],"date_recorded":[""],"explicit":[""],"block":[""],"filesize_raw":[""],"_wpcp_page_specific_scripts":[""],"_et_monarch_override":[""],"sb_djhf_disable":["0"],"_yoast_wpseo_linkdex":["52"],"_yoast_wpseo_content_score":["30"],"_yoast_wpseo_estimated-reading-time-minutes":["2"],"_wpml_location_migration_done":["1"],"_wp_old_date":["2022-04-27","2022-05-24","2022-06-22","2022-08-24","2022-09-21","2023-02-24"],"_et_builder_dynamic_assets_loading_attr_threshold":["2"],"_thumbnail_id":["42253"],"sb_divi_fe_layout_overrides":["a:5:{s:21:\"sb_divi_fe_pre-header\";s:1:\"0\";s:20:\"sb_divi_fe_post-menu\";s:1:\"0\";s:22:\"sb_divi_fe_pre-content\";s:1:\"0\";s:23:\"sb_divi_fe_post-content\";s:1:\"0\";s:21:\"sb_divi_fe_pre-footer\";s:1:\"0\";}"],"_wpml_media_has_media":["1"],"_last_translation_edit_mode":["native-editor"],"_wpml_media_featured":["1","1","1","1","1","1","1","1","1","1","1","1","1","1"],"_wpml_media_duplicate":["1","1","1","1","1","1","1","1","1","1","1","1","1","1"],"_et_pb_use_builder":["off"],"_et_pb_old_content":["<!-- wp:paragraph -->\n<p>A Air Canada lan\u00e7ou um novo meio de agilizar o atendimento aos seus clientes. O sistema de retorno de chamada <em>call back<\/em> possibilita que, nos casos em que a chamada ultrapassar dois minutos na fila de espera, o passageiro possa escolher se quer que um agente da companhia a\u00e9rea retorne a liga\u00e7\u00e3o ou se prefere continuar aguardando.&nbsp; Enquanto o cliente seleciona a op\u00e7\u00e3o, a chamada continua na mesma posi\u00e7\u00e3o \u2013 ou seja, o lugar na fila ser\u00e1 sempre o mesmo. Portanto, se antes da finaliza\u00e7\u00e3o do agendamento do <em>call back<\/em> chegar a vez do cliente, ele n\u00e3o precisar\u00e1 desligar, pois ser\u00e1 atendido imediatamente por um agente da Air Canada.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Se der continuidade \u00e0 chamada de retorno, depois de finalizar a configura\u00e7\u00e3o, digitando o n\u00famero do seu telefone com os c\u00f3digos do pa\u00eds e da \u00e1rea, o cliente ser\u00e1 informado de que a companhia a\u00e9rea retornar\u00e1 o contato assim que um agente estiver dispon\u00edvel. Com isso, quando chegar sua vez na fila, o sistema iniciar\u00e1 uma nova chamada para o n\u00famero telef\u00f4nico que ele tiver indicado. Ser\u00e3o realizadas tr\u00eas tentativas, e o tempo estimado entre cada uma \u00e9 de aproximadamente cinco minutos.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>\u201cA proposta da Air Canada \u00e9 investir cada vez mais na qualidade do atendimento ao cliente. Por esse motivo, oferecemos liga\u00e7\u00e3o gratuita de todo Brasil e tentamos otimizar o tempo do nosso cliente, evitando que ele fique esperando em linha por um longo tempo\u201d, afirma o diretor-geral da Air Canada no Brasil, Giancarlo Takegawa.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Mais informa\u00e7\u00f5es em <strong><a href=\"http:\/\/www.aircanada.com.br\" target=\"_blank\" rel=\"noreferrer noopener\"><a href=\"http:\/\/www.aircanada.com.br\">http:\/\/www.aircanada.com.br<\/a><\/a><\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><em>*Fonte: Air Canada<\/em><\/p>\n<!-- \/wp:paragraph -->"],"_et_post_bg_color":["#ffffff"],"_et_post_bg_layout":["light"],"_et_pb_show_title":["on"],"_et_pb_post_hide_nav":["default"],"_et_pb_page_layout":["et_no_sidebar"],"_et_pb_side_nav":["off"],"_yoast_wpseo_focuskw":["Ciat\u00e9cnica holds a webinar on AI for the Transportation and Supply Chain sectors"],"_yoast_wpseo_metadesc":["Ciat\u00e9cnica launched in 2018 the digital product GHubee, which is becoming a reference in automation, integrations and intelligent systems for the transportation sector and supply chain."],"_yoast_wpseo_primary_category":["53"],"_edit_lock":["1677599120:40"],"_wp_old_slug":["ciatecnica-realiza-webinar-sobre-ai-para-os-setores-de-transportes-e-supply-chain"],"_edit_last":["40"]},"acf":[],"_links":{"self":[{"href":"https:\/\/www.ccbc.org.br\/en\/wp-json\/wp\/v2\/posts\/42435"}],"collection":[{"href":"https:\/\/www.ccbc.org.br\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ccbc.org.br\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ccbc.org.br\/en\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ccbc.org.br\/en\/wp-json\/wp\/v2\/comments?post=42435"}],"version-history":[{"count":0,"href":"https:\/\/www.ccbc.org.br\/en\/wp-json\/wp\/v2\/posts\/42435\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ccbc.org.br\/en\/wp-json\/wp\/v2\/media\/42253"}],"wp:attachment":[{"href":"https:\/\/www.ccbc.org.br\/en\/wp-json\/wp\/v2\/media?parent=42435"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ccbc.org.br\/en\/wp-json\/wp\/v2\/categories?post=42435"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ccbc.org.br\/en\/wp-json\/wp\/v2\/tags?post=42435"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}