Administrative Guidance No. 06/2025

Considering that the Center for Arbitration and Mediation of the Chamber of Commerce Brazil-Canada (“CAM-CCBC”) acts in the administration of alternative dispute resolution methods (ADR) and is committed to the continuous improvement of the processes administered and its internal procedures;

Considering that the electronic case management system (“eCAM-CCBC“) has been developed to ensure greater security and efficiency in accessing and managing cases, which will replace the current electronic model for accessing case files and filing protests; 

Considering the Administrative Resolution No. 40/2020, approved on April 2, 2020, that provides for the administrative organization of CAM-CCBC and rules for the electronic processing of cases;

The Executive Board of CAM-CCBC, in the use of the powers conferred upon it by Article 11(VI) of the CAM-CCBC Internal Rules, having conferred with the CAM-CCBC Presidency, issues this Administrative Guideline on the use of eCAM-CCBC.

• eCAM-CCBC and the new system for filling submissions, notifications and meeting deadlines

Article 1. eCAM-CCBC is the online system developed for the management and electronic processing of ADR proceedings administered by CAM-CCBC.

Article 2. eCAM-CCBC shall be compulsory for cases filed on or after June 2, 2025.

Article 3. eCAM-CCBC shall enable process participants to: 

• access all your active proceedings with a single login and password; 
• consult the main data of proceedings; 
• upload files and monitor progress in real time;
• download the documents, including a full copy of the case file in searchable pdf format; and 
• receive electronic communications about new developments published in case files.

Article 4. eCAM-CCBC is for the exclusive use of participants in proceedings, such as: parties, duly constituted lawyers, the Arbitral Tribunal, Arbitral Tribunal Secretaries, Mediators, Members of Dispute Boards and duly authorized third parties (“Participants”). Access(es) are granted only to the proceedings(s) in which the user acts.

Sole Paragraph. Public information on the proceedings, where applicable, shall be made available on the CAM-CCBC website. 

Article 5. The instructions and rules for using eCAM-CCBC are available on the eCAM-CCBC homepage and can be accessed in the tutorial.

Article 6. Written communications (submissions, notifications, subpoenas) relating to proceedings must be made through eCAM-CCBC.

Article 7. Requests to initiate new proceedings (“Requests”), together with the attached documents, must be submitted by e-mail to [email protected] . If necessary, the Secretariat will provide a link for uploading documents.

Paragraph 1. Upon receipt, the Secretariat shall forward, to all participants indicated in the Request, the eCAM-CCBC access information. 

Paragraph 2. The procedure set out in the first paragraph shall apply to new Participants after the submission of the response to the request or their first filling in the process.

Paragraph 3. All other communications from the Secretariat, as well as statements and documents submitted by Participants, must be made available directly on eCAM-CCBC, unless it is determined that notifications should be made by other means.

Paragraph 4. Proceedings initiated prior to the entry into force of this Administrative Guidance and which do not take place exclusively within the scope of eCAM-CCBC, will continue to be administered via Sharepoint, until the Secretariat notifies the participants of their migration to eCAM-CCBC.

Article 8. In proceedings conducted through eCAM-CCBC, all submissions and their respective annexes must be filed on Exam-CCBC. Other forms of filling shall not be considered, such as e-mails, physical protocols at CAM-CCBC headquarters, via registered letter and/or bearer, except for the exceptions provided for in the final part of §3 of Article 7.

Article 9. eCAM-CCBC will send automatic e-mails to registered users when submissions, decisions or notices of the Arbitral Tribunal are published, as well as notices from the Secretariat in the case file. There will be no other form of communication from the Secretariat regarding such publications. Participants must take the necessary steps to join, enable, and access eCAM-CCBC.

Sole Paragraph. The time limit for Participants to respond to communications from CAM-CCBC or to any kind of decision-making acts shall begin on the first business day following the date of receipt of the automatic e-mail from eCAM-CCBC regarding the publication of the document in the case file.

Article 10. In the event of unavailability of the eCAM-CCBC, the Participant shall notify the Secretariat of such occurrence, copying to the other Participants. In this case, compliance with the applicable deadline may be fulfilled via e-mail sent to the Secretariat, containing the submission and any attachments.

Sole Paragraph. As soon as this unavailability is corrected, the Secretariat will ask the Participant to upload the documents to eCAM-CCBC.

• Processing of personal data

Article 11. The personal data processed within the scope of the processes is necessary for the regular exercise of rights and the fulfillment of a legal or regulatory obligation, in accordance with the provisions set forth in Law No. 13,709/2018 (General Data Protection Law).

• Duration and final provisions

Article 12. This Administrative Guideline shall enter into force on June 2, 2025, succeeding Administrative Resolution 40/2020 for processes being processed electronically on eCAM-CCBC.

Article 13. Items 4 and 5 of Administrative Resolution 40/2020 are hereby revoked.

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São Paulo, May 19, 2025.

Patrícia Kobayashi
Executive Director